Please read the following Repair Terms and Conditions carefully before using our service.

Devices submitted to iCanFixIt for repair come with a 6-month warranty, starting from the date the repair is completed.

In addition to your rights under the Australian Consumer Law or any other applicable legislation, iCanFixIt offers the following warranty against defects:

All warranty claims are subject to approval by our technicians. If you're not satisfied with the outcome of your claim, please contact us at repair@icanfixit.com.au.

The warranty is void and does not cover the following:

Physical or liquid damage, whether accidental, intentional, or due to general wear and tear.

Apple device notifications such as “Unknown Part” or “Display/Battery could not be verified,” which may appear after repairs using Aftermarket or OEM parts.

Repairs or servicing by third parties not affiliated with iCanFixIt.

Issues unrelated to the original repair, including undiagnosed problems such as software bugs, hardware faults, motherboard damage, or liquid exposure.

Loss of data resulting from the repair process. We recommend backing up your device before submitting it for service.

Repairs using parts supplied by the customer that were not purchased through iCanFixIt.

Please note that opening a device may compromise its original waterproof seal. iCanFixIt does not guarantee waterproofing after repair and is not liable for any liquid damage due to a broken seal.

Assessment Fee

A non-refundable $59 assessment fee applies to all repair jobs. This fee is credited toward the total cost of the repair if the quote is approved.

If a repair is not approved or the device is considered Beyond Economical Repair (BER), the $59 assessment fee will be deducted from any refund provided.

Uncollected Devices

Devices not collected within 90 days of repair completion will be recycled or disposed of in accordance with Uncollected Goods legislation.

Refunds

If a refund is approved, any parts installed by iCanFixIt remain our property and must be returned before the refund can be processed.